Privacy Policy for Sehatech LLC
Last Updated: April 07, 2026

This Data Privacy & User Consent Statement (“Statement”) governs the collection, processing, use, storage, and sharing of your personal data when you use the SehaOne application. It forms an integral part of the Sehatech LLC Privacy Policy.By selecting “I Agree”, creating an account, or continuing to use the SehaOne application, you provide your explicit, informed, and voluntary consent to the processing of your data as described below.

1. Applicable Law

This Statement is issued in accordance with:Egyptian Personal Data Protection Law No. 151 of 2020 and its executive regulationsRelated applicable lawsCertain categories of data, including health data, are classified as sensitive personal data and are processed only with your explicit consent.

2. Categories of Data Collected

2.1 Personal & Account Information

We may collect personal data necessary to identify and manage you as a member, including but not limited to:Name, contact details, and identifiersInsurance membership and policy informationAccount and authentication details

2.2 Health & Wellness Data (Optional – Opt-In)

If you choose to enable health tracking features, we may collect health and wellness data such as:Heart rateBlood pressureBlood glucose (blood sugar)Steps, distance, and activity metricsOther wellness indicators voluntarily provided or syncedHealth data is collected only after explicit opt-in and may be disabled at any time.

2.3 User-Uploaded Information & Documents

You may voluntarily upload documents or information through the application, including but not limited to:Medical documents, reports, prescriptions, or invoicesInsurance-related documents and approvalsIdentification or supporting documents required for policy administrationSuch data is processed solely for the purpose of managing your insurance coverage and related services.

2.4 Communications & Chat Data

We collect and store communications exchanged with you, including:In-app chat messagesSupport requests and responsesCommunications related to claims, approvals, benefits, or policy managementThese communications are retained to ensure service continuity, auditability, quality assurance, and compliance.

3. Purpose of Processing

Your data is processed strictly for legitimate and lawful purposes, including:Managing and administering your insurance policy and benefitsProcessing claims, approvals, and service requestsMaintaining communication with you regarding your coverage and servicesProviding health tracking features and wellness insights (where enabled)Improving application functionality, support quality, and user experienceMeeting legal, regulatory, and contractual obligationsNote: SehaOne does not provide medical diagnoses. Any health-related insights are informational only.

4. Data Sharing & Disclosure

With your consent and where necessary, your data may be shared with:Insurance providers, third-party administrators, and benefit managersLicensed healthcare providers and wellness partnersTechnology, hosting, analytics, or customer support service providersAll third parties are contractually bound to confidentiality, data protection, and lawful processing obligations.Your personal or health data is never sold.

5. Data Storage, Security & Retention

Sehatech LLC applies appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, loss, or disclosure.Data is retained only for as long as necessary to fulfill the stated purposes or as required by Egyptian law or regulatory obligations.

6. Your Rights

In accordance with applicable law, you have the right to:Access your personal dataRequest correction or updating of inaccurate dataRequest deletion of your data (subject to legal requirements)Restrict or object to processingWithdraw your consent at any timeWithdrawal of consent does not affect the legality of prior processing.Requests may be submitted to: [email protected]

7. Withdrawal of Consent

You may withdraw your consent or disable optional features (such as health tracking) at any time through the application settings or by contacting Sehatech LLC.Upon withdrawal:No new data will be collected for the withdrawn purposeProcessing will cease except where retention is legally required

8. Acceptance & Binding Effect

By clicking “I Agree”, registering, or using the SehaOne application, you confirm that:You have read and understood this StatementYou consent to the collection, processing, storage, and sharing of your data as describedThis consent is legally binding and enforceableIf you do not agree, you must discontinue use of the application.

9. Contact Information

For inquiries, complaints, or data protection requests:
[email protected]